Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...

Ringzy platform uses conversational AI voice agents to help contractors manage inbound calls SHELBY TOWNSHIP, MI, ...

Typewise, an AI Agent Platform for enterprise customer service teams, today announced the launch of its groundbreaking AI Supervisor Engine, a multi-agent AI orchestration layer that coordinates ...

Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot offering into Dynamics 365 CE packaged implementations. The new packages are ...

Intel is launching ‘Ask Intel,’ an AI virtual assistant built on Microsoft Copilot Studio to handle customer support cases and warranty checks. PCWorld reports this shift follows Intel’s removal of ...

Gushwork has raised $9 million in a seed round led by SIG and Lightspeed. The startup has seen early customer traction from AI search tools like ChatGPT.

Service business owners often struggle with time-consuming administrative tasks that hinder growth. AI-powered solutions can improve customer satisfaction, and prepare a ...

Speaking during the company’s Q4 earnings call, James Liang, Executive Chairman of Trip.com Group, highlighted the untapped potential of the China inbound market. He noted that while tourism is a ...

Genuine Parts (GPC) touts a split into auto & industrial units plus AI tools like ChatGPC to boost growth, margins and ...

Frix Labs, founded by 21-year-old Ofri Kauf, introduces an AI-powered solution that ensures every inbound call is answered ...

PALO ALTO, Calif., March 05, 2026 (GLOBE NEWSWIRE) -- Talkdesk (R), Inc., a leader in Customer Experience Automation (CXA), is tackling one of healthcare's toughest challenges by automating complex ...

Superloop says that AI now handles most of its customer service, with the number of user interactions its agentic systems manage surpassing that handled by human employees. The telco’s chief executive ...